Maintenance & Support

Building Seamless Experiences

Keep your website or app fast, secure, and up to date. Technora Consulting offers flexible care plans for European businesses from our base in Pontedera, Italy. Our Scrum-led team and ISTQB-certified QA handle updates, backups, fixes, and small enhancements so you can focus on growth.

Overview

Core, theme, and plugin updates

Safe updates on a staging site first, then scheduled production releases.

Security monitoring

Firewall rules, malware scans, uptime alerts, SSL checks, and patching.

Backups and recovery

Automated daily backups with off-site storage and verified restores.

Performance care

Image optimization, caching, database cleanup, CWV improvements, and CDN setup.

Content and minor changes

Text and image edits, new sections, form tweaks, and small UX fixes.

Incident response

Priority support for bugs, broken pages, and downtime.

SEO hygiene

Redirects, meta tweaks, schema updates, and crawl error fixes.

Analytics and reporting

GA4 and Search Console checks with a simple monthly report.

What we test:

Why choose Technora Consulting

Proven experience

300+ launches maintained with consistent performance and security.

EU focus

Based in Pontedera, Italy with support across the EU in English and Italian.

Safe process

Staging-first updates, checkpoints, and rollbacks to avoid surprises.

All-in-one

Dev, QA, design, and marketing support in one place when you need it.

Certified team

ISTQB QA validates releases, and Scrum leads keep work moving.

Fast turnaround

Clear SLAs and quick response for urgent issues.

Our process

Reporting

Simple monthly summary with actions completed and next steps.

Monitoring

Uptime, SSL, security, and key page speed signals.

Onboarding audit

Health check, security review, performance baseline, and a quick win list.

Staging setup

Clone production, configure backups, and access control.

Monthly cycle

Updates, tests, and scheduled deployment. Minor content and SEO fixes.

What’s included in updates

(We can tailor plans for Shopify, WooCommerce, WordPress, and custom stacks.)

Support & growth

Maintenance plan, KPIs, and a roadmap for future features.

Growth Care

Everything in Essential plus performance tuning, content edits, and SEO hygiene.

Premium Care

Priority response, advanced security, quarterly performance sprints, and CRO support.

What’s included in updates

    • CMS and plugin/theme updates on staging
    • Regression tests for key flows
    • Deployment to production during a low-traffic window
    • Rollback plan and backup verification

Typical deliverables

    • Audit report and recommendations
    • Backup policy and restore test proof
    • Monthly changelog and uptime summary
    • Performance and SEO quick wins list

Turnaround

• Onboarding and audit: 3–5 business days
• Monthly updates: scheduled within the first week of each month
• Urgent incidents: within SLA response times agreed at signup

Frequently Asked Question

Quick answers before you shop.

Do you work outside business hours for releases?

Yes. We can schedule updates in low-traffic windows.

Can you support multi-language and multi-store setups?

Yes. We handle hreflang, translations, and store-specific settings.

What if an update breaks something?

We roll back, fix on staging, and redeploy. Every release has a restore point.

Do you manage hosting?

We can coordinate with your host or recommend options. We set up CDN, WAF, and backups.

Can you include small new features?

Yes. Premium Care includes a monthly development allowance. Larger features are scoped as mini-sprints.

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Global Presence

We’re across 5 continents, explore our office nearest to you.

Global Leaders

Our capability and competencies are backed by diverse Global leadership.

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